1. What products does Pet Studio Co offer?

Pet Studio Co offers a premium selection of dog accessories designed for comfort, safety, and modern pet lifestyles. Our products combine functionality with stylish design for everyday use.

2. Where do you ship?

We currently ship across the United States, ensuring reliable delivery for all our customers.

3. How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days, depending on your location and the shipping carrier.

4. How can I track my order?

Once your order has been shipped, you can track it using our tracking page:

Track your order here:
https://d1911e-86.myshopify.com/apps/track123

5. Can I cancel my order?

Yes, orders can be canceled within 24 hours of placing the order. After that, the order may already be processed and cannot be canceled.

6. What if I receive a damaged or incorrect item?

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and photos. We will arrange a replacement or refund promptly.

7. What is your return policy?

We offer a 30-day return policy for eligible items. Products must be unused, unwashed, and in original packaging to qualify for a return.

8. What payment methods do you accept?

We accept secure payments through Shopify’s trusted checkout, including major credit cards, debit cards, and other available payment options.

9. How can I contact customer support?

You can reach our support team using the details below:

Email: shipshop620@gmail.com
Address: 4025 Hawthorne Way, Garden City, KS 67846, United States

We typically respond within 24–48 business hours.

10. Is it safe to shop on Pet Studio Co?

Yes. Pet Studio Co uses secure payment systems and standard encryption technologies to ensure your personal and payment information is fully protected.

We are committed to delivering a safe, reliable, and premium shopping experience for you and your pet.